Policies

We do not discriminate on the bases of race, color, creed, sex, national origin or ancestry.

Age Range

We provide care for children 6 weeks – 13 years old.

Times of Operations

We are a year round center and our operating hours are Monday through Friday from 6:30am – 7:00pm.

Closed Holiday’s

• New Year’s Eve
• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day After Thanksgiving
• Christmas Eve
• Christmas Day

We will send out letters to all parents if we are closed any other days.

Faculty & Staff

The faculty and staff consist of highly qualified and trained educators, who seek to help children grow and develop.

Arrival and Departure

Upon arrival and departure please sign children in and out with date and time of arrival or departure.

For the safety of the child we ask under no circumstances a child should enter or depart the building by his or her self. The parent or authorized adult must sign the child in or out and notify the teacher.

Children will be allowed to leave only with persons whose names appear on their pick-up list. Picture ID will be requested. People may be added to the pick-up list in the office. (Names on the transportation notice will automatically be added to your child’s permanent pick-up list.)

Release of Children

A child can only be released by a person who is listed on the enrollment agreement.

We require a picture ID for the pick-up of any child to be on file at the center.

Pick up List Form is attached to Enrollment Agreement.

Open Door Policy

Parents of currently enrolled children are welcome to visit the center anytime during regular hours of operation. We welcome all parents to participate in any activity of your choice at the center.

Daily Communication Notes

Our daily communication notes are the way we communicate with our parents about their child’s day. The note includes information about the child’s day, educational objectives, diapering, eating schedule, and more.

Family Communication Boards

On our family communication boards we post the curriculum, weekly menu, classroom daily schedule, and much more.

Positive Discipline

The methods of discipline include Redirection. The purpose of Redirection is to teach the child to understand and practice acceptable behaviors, to help build the child’s self-esteem, to be consistent and individualized for each child, and to be appropriate for the child’s level of understanding.

We will never humiliate, frighten, or physically harm a child.

Transportation

We offer transportation. Each parent must fill out a transportation form. All van drivers have completed the state guidelines to properly transport each child.

Field Trips

All field trips will be approved by the Director and Owner. Parents will be given a letter about the field trip along with a permission slip.

Water Activities

All water activities will be approved by the Director and Owner. Parents will be given a letter about the water activities along with a permission slip.

All parents will be notified in writing of any classroom pets.

Health & Nutrition

We provide nourishment three times each day, including breakfast, lunch, and an afternoon snack.

All meals and snacks are prepared based on the Recommended Dietary Allowances contained in the Food Pyramid.

No outside food or drinks are allowed in the center.

Food will not be used as a reward or as a punishment.

Medication Policy

In order for the staff to administer medication, it must be prescribed by a doctor unless it is an over-the-counter medication, which can be given only as recommended by the label.

Please help us by:

• A. Signing and dating a medical consent form, which can be picked up from the Director.
• B. Making sure all medication is in the original container and clearly labeled with the date, child’s name, doctor’s name, and dosage on prescribed medications.

ALERT: For emergency medications such as asthma, a one-time permission form may be signed and is valid for 6 months and must be renewed thereafter.

A lead teacher, Director, or another office staff member will administer medication to children. If no form is filled out, no medication will be given.

Medication Policy

In order for the staff to administer medication, it must be prescribed by a doctor unless it is an over-the-counter medication, which can be given only as recommended by the label.

Please help us by:

• A. Signing and dating a medical consent form, which can be picked up from the Director.
• B. Making sure all medication is in the original container and clearly labeled with the date, child’s name, doctor’s name, and dosage on prescribed medications.

ALERT: For emergency medications such as asthma, a one-time permission form may be signed and is valid for 6 months and must be renewed thereafter.

A lead teacher, Director, or another office staff member will administer medication to children. If no form is filled out, no medication will be given.

Health Statement Requirement

Each child must have a “Health Statement” completed and signed by their pediatrician upon enrollment or within one week of admission.

Health Statement Requirement

Each child must have a “Health Statement” completed and signed by their pediatrician upon enrollment or within one week of admission.

Illness Policy

The policy concerning illnesses is for the safety of all children, and we appreciate parents for their understanding and cooperation.

Children with any of the following symptoms should be kept at home:

• Diarrhea
• Fever
• Generalized rash
• Vomiting
• Excessive sleepiness
• Any condition that, in the judgment of management, may be contagious

A written physician’s statement or a 24-hour wellness period without symptoms is required before returning to school.

If a child develops any of these symptoms while at the center, parents will be contacted and asked to pick up their child within a 2-hour time frame.

The child will be excused from class and remain in the waiting area with a staff member until picked up.

Accidents

Teachers have access to emergency information for each child. If the center is unable to contact one or both parents, staff will begin calling the authorized persons listed on the child’s emergency contact form, starting with the first person listed, along with any additional emergency numbers provided by the parent.

If emergency medical care is needed, 911 will be contacted and the child will be transported to a hospital. A staff member will accompany the child, and the parents will be contacted immediately to meet at the hospital.

Written authorization for emergency transportation will be obtained before the child enters the program.

Emergency Drills

Emergency plans for fire, severe weather, railroad situations, and other possible natural disasters are posted in each room.

Practice drills are conducted periodically throughout the year. These drills help children and staff become familiar with procedures and prevent fear in the event of loud noises or real emergencies.

Reporting Abuse or Neglect

We understand the importance of family unity. However, if any symptoms of suspected child abuse or neglect by a staff member or parent/guardian are brought to our attention, we are required by law to report it to the Texas Department of Family and Protective Services.

We will fully comply with this law.

PRS Hotline: 800-252-5400

Inclement Weather

During periods of inclement weather, the academy may close or delay opening if travel conditions are extremely hazardous.

Late openings will be announced on the academy’s message line. For early closings, all parents will be contacted by phone.

Tuition Policy

All tuition is pre-paid every Friday before the week of the child’s attendance.

Late Payment Penalty: A $10.00 late fee will be charged to all accounts on Tuesday if payment has not been received. The $10.00 fee will continue to be charged as long as the account remains delinquent. Services may be discontinued if tuition is two weeks or more delinquent.

Late Pick-Up Penalty: A late fee will be charged whenever a child is picked up after 6:30pm.

• 1–10 minutes = $5.00 per child
• 11–20 minutes = $10.00 per child
• 21–30 minutes = $15.00 per child

At 7:00pm, if no one has been contacted, the local police department or Protective Services will be notified.

Phone calls to notify of late arrival will not exempt a late fee charge. Accounts will be billed.

Drop Policy

A two weeks’ notice is required to drop from the program without penalty. If a child is withdrawn by the parent or Computer Kids, LLC and re-enrolled within the same year, re-registration will be required if the slot is still available.

Returned Check Fees

A $25.00 service charge will be applied for all returned checks, in addition to a $10.00 late payment fee. If the check is resolved before it is returned to the center, the $10.00 late fee will not be applied.

If the center receives three or more returned checks from a client, checks will no longer be accepted as a form of payment. Returned checks must be paid before another check will be accepted.

Delinquent Accounts

If an account is two weeks or more delinquent, the Director reserves the right to discontinue services. All unpaid accounts may be turned over to a collection agency. Parents will be notified prior to this procedure. Any balances left unsettled after 30 days will be sent to Online Collections.

Withdrawal Policy

If a parent decides to withdraw from the program, a two weeks’ notice is required. Failure to provide notice will result in being charged the normal tuition rate for two weeks.

All outstanding balances will be sent to collections after 30 days from the child’s last day of attendance.

Child Care Licensing

Phone: 713-940-3009 or 713-940-5200

Website: www.dfps.state.tx.us